Telephone Hold Music

Incorporating Music on hold for your telephone music background enhances the professional appearance of your business. While normally telephone callers would be met with silence when they have been placed on hold or endure a continued ringtone that would eventually die out, call on hold music reassures clients that they have indeed dialed the correct number.

The telephone hold music, IVR system and voice messaging that is custom made for your business continues to engage and inform those callers as they are waiting to be answered.

Making your phone on hold function more productive

Instead of having your callers fall through a whirlpool of silence when placed on hold, Melody on Hold is able to assist you in designing and composing the ideal messaging and phone music background for your business.

To start with you need to know the basics about your phone system, but while that may sound complicated there are only a limited number of telephone configurations available, all of which we are able to equip. Once we are able to ascertain that basic information about your phone system, we will then give a recommendation as to the best music on hold phone message program for your business. Whatever system you use – our phone waiting music will keep your callers engaged and willing to hear more about your business.

Telephone configurations

PBX/Key Systems – Is the complete telephone hardware that is physically located in your office. Using this telephone device requires a simple plugin that will smoothly incorporate a music on hold message into a call.

VoIP Phones – An acronym meaning Voice Over Internet Protocol. This is an internet based phone system, where the central control phone system is not located at your site, but rather on the internet, with telephone handsets that are used in the office.

2-4 Line Phones – This is where the one music on hold message can be applied to a minimum of 2 and up to 4 phone lines that are all centralized in the one phone system. The phone hold music is integrated using a simple music on hold adapter that is activated at the press of the hold button.