With a client focused service, our clients mean everything to us. We work collaboratively with our clients, who range from big companies to small start-ups, to find the right music on hold package that effectively promotes their image. Our musical specialists work closely with you to develop custom made solutions that meet your company’s telephone needs. Feel free to sample these projects we carried out with some of the world’s biggest and best known brands.
BMW Club Members
BMW’s club members are among the prestigious brand’s most loyal customers. They are regularly making contact with the company via the telephone to address a range of needs. BMW therefore approached us with the request to create “the ultimate club members phone experience” for the purpose of improving their experience on the phone.
FedEx Express - A call on time saves nine
Punctuality is a priority value at FedEx. Our mission was clear - to minimize call time by creating an efficient caller journey. We achieved this by minimizing IVR and auto attendant friction while utilizing on hold messages to help the clients prepare their shipments for expedient departure.
Be My Guest at the Hilton
The international premium hotel chain was looking for a musical logo for selected regional resorts. This musical branding project was fast, fun and like the brand itself, was imbued with a sense of pleasure. Once it went live, the new audio brand turned out to be a big success.
Project: Pure Innovation
Siemens came to us with the request to have just the on hold music aspect for their telephone system. Our collaborative work in this case involved focusing in on the music so that it best conveyed the innovative possibilities of technology, their market product.
“Thank-you for calling AIG”
For the team at AIG, reassurance was key. For their professional insurance services AIG requested a telephone on hold music and message package that was clear, simple and ultimately reassuring. Confirming for callers that they have contacted the right destination and that their call will be addressed shortly.